Shipping And Return Policy
YaHIGHNESS 420 Clothing Line Shipping and Return Policy
Last Updated: 12/13/23
Shipping Policy
1. Order Processing Time
Orders are typically processed and shipped within 1-3 business days from the date of purchase. Please note that processing times may vary during peak seasons or promotional periods.
2. Shipping Methods and Times
We offer several shipping options, including standard and expedited shipping. Shipping times depend on the destination and the shipping method selected at checkout. Customers can view estimated delivery times during the checkout process.
3. Shipping Costs
Shipping costs are calculated based on the weight of the items, the shipping method chosen, and the destination. The exact shipping cost will be displayed during the checkout process.
4. International Shipping
We offer international shipping to select countries. International customers are responsible for any customs fees, taxes, or import duties associated with their orders.
5. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can track the status of your shipment using this number on our website or the courier's tracking system.
Return Policy
1. Eligibility for Returns
We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, we accept returns within 30 days of the date of purchase. To be eligible for a return, the item must be unused, in the same condition that you received it, and in the original packaging.
2. Return Process
To initiate a return, please contact our customer service team at customer_service@yahighness420.com with your order number and details about the items you wish to return. Our team will provide you with instructions on how to return the items.
3. Refund Process
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
4. Return Shipping
Customers are responsible for return shipping costs. We recommend using a trackable shipping service and purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.
5. Damaged or Defective Items
If you receive a damaged or defective item, please contact our customer service team immediately. We will provide instructions on how to return the item for a replacement or refund.
6. Contact Us
If you have any questions about our Shipping and Return Policy, please contact us at customer_service@yahighness420.com.